Information and sales terms

All prices are charged in Australian Dollars (AUD).

Garment condition
Although filter store sometimes receives new or deadstock pieces, most of our garments are second hand or vintage. Unless otherwise stated they will not be in new condition, and most will show some signs of wear. We aim to provide pieces which are in reasonable condition, and any major flaws to garments will be described so that buyers are aware prior to purchase. As outlined in greater detail below, returns will only be accepted on items where the condition is significantly different from how it was described.

Measurements are often more reliable than marked garment sizes, which can vary substantially from label to label (and for example, based on where the garment was manufactured). Accordingly, we aim to provide detailed measurements of all garments listed. All measurements are taken with the garment laid flat, and fastened (where applicable). To best judge whether a garment will fit you based on measurements, we recommend comparing the measurements given to a garment of a similar kind that fits you well.

We offer free shipping within Australia for all orders above $100 (AUD), with a flat $10 shipping fee for orders under $100. Shipping is $40 (AUD) for international orders under $400, and free for international orders over $400.

Orders will be sent with tracking number provided (via Parcel Post in Australia, and Standard Post International for overseas orders), but do not include signature or insurance. Garments can be sent via Express or Courier Post, with insurance, and/or signature on delivery, at extra cost.

Filter store is not responsible for items which are lost, missing, destroyed, or withheld by shipping carriers or international customs.

We hope you enjoy (and enjoy wearing) anything you buy from filter store, but realise that things don't always work out that way. We are happy to provide a refund for any item that is improperly described or faulty. We will provide an exchange or store credit to the purchase value of the item for any other item returned within 14 days of receipt of purchase.

All items returned must be in the condition bought, including any packaging, and you are responsible for the cost of shipping the returned item and the cost of shipping the exchange item, using tracked delivery.

If you wish to return an item, please contact us via or using our contact form. When you return the item, please include a note with your details and reference to our communication.